Few words from our customers, listen to what they have to say about using ACE Estimating Software and in some cases about the bespoke software developed by us.
We have worked with ACE for many years and have always received great support from the team. Most recently when we required support from the team, they were proactive and Sarah personally offered to attend our offices, which was greatly appreciated and helped us find a solution as quickly as possible.
Scott
Herbert Parkinson - July 2024Brilliant customer service! I've never experienced such an amazing support from anyone before like I am with CCM ACE. The team are just the best! The programme it's self is very good, it has halved my quoting time and once you get used to it is so easy to use. I highly recommend using CCM ACE Online to anyone who is thinking about using it.
Iva
Olla Curtains & Blinds - June 2024This system is essential to the smooth running of our business. Once set up to your individual requirements, quoting and worksheets are created easily and efficiently. Customer service team get back to you super quick and are very knowledgeable and super helpful.
Natalie
Natalie Canning Interiors - June 2024I have been using various ACE software since 2017. In December 2020, there was a competition for free set up of ACE Online and 3 months subscription which I won and I've not looked back.
I love ACE Online, it makes my life so much easier and I like that I can access ACE Online when I am on site with my customers whenever I need to check something.
Also, the support I have been provided over the years has been great from the team.
I would highly recommend ACE Online to anyone who is looking to make their life easier when it comes to calculations and estimating and the fact the team are a phone call away whenever you need help is amazing.
Sarah
Stripe Interiors - June 2024We have been using the new ace online system for a few months now, it is easy to use and looks professional.
Michael, Sarah, and the team have been amazing.
They are always on hand if we have any questions
Highly recommended!
Tracey
Arighi Bianchi - May 2024ACE Curtain Estimator has been truly invaluable to our business.
It has empowered all of our staff to calculate and quote curtain and blind estimations easily and efficiently.
They communicate all the latest additions frequently, keeping us up to date with the latest versions.
Laura
Brookside Carpets & Curtains - May 2024We switched over from another curtain & blind software system 3 years ago and we have not looked back. ACE Online is so versatile and easy to use. Michael and Jessica are always on the end of a phone offering solid support and never fail to answer our questions. CCM Ace have even written bespoke solutions for us which are invaluable from our day to day quotations, workroom job sheets and invoicing.
I would not hesitate to recommend CCM ACE for your curtain and blind making software.
Laura Gilroy
Gilroy Interiors - June 2024Brilliant customer service! I've never experienced such an amazing support from anyone before like I am with CCM ACE. The team are just the best! The programme it's self is very good, it has halved my quoting time and once you get used to it is so easy to use. I highly recommend using CCM ACE Online to anyone who is thinking about using it.
Iva
Olla Curtains and Blinds - June 2024I recently had the pleasure of attending a consultation session with Sarah Grant from ‘Ace online’. I can't recommend their services highly enough. From the outset, Sarah and her colleague Michael were exceptionally welcoming and made sure to understand my specific needs and concerns.
The session itself was both enlightening and practical, offering clear, actionable advice that was tailored to my situation.
Their expertise was evident in every aspect of our discussion, and their approachable style made the consultation feel more like a conversation with a knowledgeable friend than a formal meeting.
If you're seeking guidance that is both insightful and implementable, look no further!
Michael
Panaz Ltd - May 2024We have been Ace Online for a number of years and it is a key IT system within our business. Our business is changing, growing and adapting and as such, we needed to understand what more the system could do for us and ultimately, what bits we could, but weren’t using!
Sarah kindly came to site and it was time really well spent. She went through our internal processes with us including process mapping and identified different ways of approaching things using the ACE system. The email notifications were a revelation and has dramatically changed the project management communication in our business - It was there, but we just didn’t realise it! She also was able to see how we use the system and what opportunities there are for further revisions.
ACE Consulting is just Ace!"
Glyn
Furnish & Fettle - April 2024From the briefing discussions through to implementation, Sarah, Michael and the team at CCMACE supported us.
Valuable time was spent testing the API to our e-commerce website to ensure there were no calculation errors.
It was a pleasure working with a team of professionals who understood what needed to be in place to support our web developers
David
Just Furnishings - February 2024Pricing curtains is never straight forward due to all the variations and different fabrics. The ACE system makes it really simple. The team behind ACE that work with you to integrate the system into your business are superb - we were genuinely up and running within 48 hours of placing our order. We couldn't be happier.
Joe Bichard
Just Sew - March 2023We would thoroughly recommend ACE online to anyone thinking of investing in the system. The support we have received from both Jessica and Michael has been excellent. Jessica is so friendly on the phone nothing is too much trouble. The system can easily be tailored to your own requirements & by using ACE online we have saved so much time on quotes and worksheets.
Judy
Colemans Home Interiors - February 2023I am a relative newbie to using ACE Online and still finding my way around it’s vast functionality but thanks to the amazing support from Jessica and Michael, they are always there to help me navigate my way through it’s features. What I also like about the very personal service is that they are very open to suggestions for improvements to the system which might help us to provide an even better service to our clients. In these days where great Customer Service is what makes all the difference, I can highly recommend ACE Online to anyone thinking of investing in this system, you won’t be disappointed. It truly is a great investment.
Wendie
Ellington Interiors - January 2023The Curtain Boutique in Sharnbrook are thrilled with the service that CCM Ace Ltd has provided. We have been using them for a year now and we have not looked back since! Their product is excellent and makes our job here at the Curtain Boutique so much easier. Doing Quotes and offering a speedy service is made so much easier with CCM ACE! Their attention to detail and excellent customer service is second to none! Knowing they are only a phone call away and are always there to help with any issues is such a relief! They are always adding new innovative ideas to their product and I thoroughly recommend them to any business!!
Sandie Young
The Curtain Boutique UK - December 2022I have been a user of CCM Ace Online for a number of years now and it just keeps getting better! Assistance and online help from Michael cannot be faulted. One of the most recent updates has been the link to Quickbooks, making it even more useful. Saving an awful lot of time when calculating curtain quotes and seamlessly providing suppliers quantities and workroom worksheets make it a system that I can highly recommend.
Adrian Davis
Roger Davis Interiors - December 2022We have been using ACE for many years and have been using ACE Online for over a year now. The ACE Online system is very intuitive and easy to use. The products and profiles are simple to edit and optimise as we need. The new updates are very promising and the feedback we’ve given is politely accepted and taken on board. The support team are always happy to help with big or small queries and are a pleasure to deal with. We look forward to continuing with ACE Online and expanding our usage of its many features. Highly recommended, 5 Stars.
Joanne
House Décor Ltd - November 2022Ace Online is a user friendly program and very easy to tailor to the requirements of individual businesses. Jessica is very friendly and helpful on the phone and Michael is an extremely patient demonstrator of all aspects of the product. It is an excellent, well-supported program which saves hours of time and many headaches!
Liz Gregg
Transformations Cornwall. - November 2022Not just a luxury - an absolute ESSENTIAL for all curtain makers! This unique software is capable of doing so many things which not only enhances what a furnishings business can offer, but it streamlines all processes so that the business works more efficiently. I am very proud to be their agent for London and the home counties and will continue recommending them wherever I go. A valuable resource supported by a fantastically helpful team.
Klara Stanbridge
Klara Standbridge Ltd - November 2022I was familiar with the ACE system to provide estimates from a previous employer but had never been involved with the initial set up and data input required. Michael and the team demonstrated all the new features and they remotely guided us step by step to tailor the system to our individual requirements. The system is very intuitive but the team are always available as we continue to refine our ACE system with more complex options and calculations.
John Doe of Diss
We are getting on very well with ACE Online so far - it's a fantastic system and has genuinely made our lives easier, and saved us many hours of the painful admin tasks!
Lewis
Caroline at Home.We have been a customer since December 2020 and we have found that the support we have received for the entire ACE Online and API Code process has been excellent. I can't thank Sarah and Michael enough for all their help in getting ACE Online and the website set up. We have found that ACE Online is fool proof, very easy to use and thorough and we are already receiving orders through our website using the pricing we've set up in ACE Online. - Leah from The Curtain Store at Home
Leah
The Curtain Store at Home LtdChoosing ACE as our provider for estimating was certainly the right choice for our business. We wanted a program that was easy to use (as we're not technically minded and so used to pen, paper and a calculator!) ACE certainly ticked all the boxes.
We made the decision to upgrade to ACE online and so glad we did. It provides accurate, quick and easy to use system which has played a vital part in our business and saves a lot of time which is key!
Not to mention the support from the team at ACE is second to none! Always on hand to answer any questions, even if I have to ask multiple times, always happy to help and advise, so easy to talk to and such a lovely, friendly team.
Lisa
R C AustinWe have been running ACE Online for nearly 12 months now after switching from their AFW product which we had been using for a number of years. The new system has been a great solution for us as it not only gives our design team an excellent quotation and estimating tool, but also allows a central “pool” of information and the state of projects which everyone can access helping with the flow of communication across the whole business. The added benefit of it being online is that everyone can access it from anywhere, perfect for us as we have several showrooms, but also even when off site via a web browser on their phone or ipad. It is a huge improvement on the old version and a lot more user friendly. Like all new systems, it did take some setting up but the ACE team were with us all the way and always on hand to help with any questions or queries. All in all, a great system, supplied and supported by great people.
Glyn
Furnish and FettleJohn Lewis initially trialed ACE Automatic Curtain Estimating software in our Cambridge store in October 2000. The increase in orders taken and improved customer service resulted in a complete roll out to all department stores.
In 2006 a decision was made to take ACE out on laptops to facilitate estimate production in the customer's home. This improved service offer gave us the ability for orders to be taken “on the spot”, and again, a significant step forward in customer service.
We have worked closely with Hilton Matus and his team at ACE for over 10 years forging a good working relationship, with excellent support and service. The ACE software has proved to be a essential tool as part of our soft furnishing offer, and on-going developments with the company have enabled John Lewis to grow and expand our core business in this area.
Alison JLP
Selling & Operation Systems, John Lewis PartnershipACE Online is so easy and straightforward to use once you get the hang of it and saves so much time on estimates. The team at Ace really listen and often action improvements I suggest for a more user friendly system. Thank you to Michael and the team for great customer service. If ever I have a problem or don’t understand how to do something Ace will go above and beyond to help. Thank you!
Victoria Draycott
Draycott & Charles Interiors Ltd.I have been working in soft furnishings and interior design for the last 30 years and whilst our manual system worked ok it was impossible to use after reopening post Covid lockdown.
The ACE Quote online system has been a saviour enabling us to work independently, remotely and with much greater efficiency and consistency. It has become an essential part of our business and I would recommend it to anyone.
David Bird
Carol Bird Interiors LimitedOur business has grown from strength to strength with the help of Ace Online.
Before we purchased Ace we used a manual way to estimate fabric quantities for curtains & blinds. We created estimates and invoices with a basic template set up on Word. All of this was unprofessional and very time consuming, it also did not hold the important details needed for each estimate, such as customer details, notes etc.
By purchasing Ace Online, it has streamlined the way we work. Once you input all of the relevant information into the system it is very helpful.
For the low quarterly cost of this software, that can be accessed anywhere, it has been a fantastic addition to our ever growing business.
Abfab
Designer Interiors, Stratford Upon AvonWe found CCM to be good listeners; quick to grasp the workflow and to understand the many requirements of the business. The quotation process was transparent and once work started on the system they were quick and efficient and made the whole process more bearable than any of us could have imagined. They were very organised and methodical, inviting us to regular meetings to review progress and to tackle any questions or areas of complexity. The system was ready to launch on time and then we were then amazed at how trouble free and seamless the integration proved to be … we were all braced for multiple problems but they just didn’t happen.
We are now over 6 months into using our CCM designed software and I have no hesitation is confirming that it has revolutionised our business both for our staff who are constantly praising it’s usability and for our management who are able to access key data in a few easy keystrokes.
I cannot speak highly enough of CCM and wouldn’t hesitate to recommend them to prospective customers. They are competent and innovative company who employ highly skilled staff. Although the company is small, we consider this to be a positive factor as it enables them to be responsive and offer very competitive pricing. Our project has been a big success and we rate CCM very highly.
Amanda Williams
St James' Safe Deposit - Specialists In Secure StoragePremierchoice have used the Ace estimating software for many years now and find it to be an extremely useful and essential tool for all our estimating requirements.
I would not hesitate to recommend this to anyone in the soft furnishing industry – experienced or otherwise.
Dawn Edis
Premier Choice Ltd, Cambridge.My feelings on ACE are: it is a fantastic tool for anyone who estimates for soft furnishings. It ensures that estimates are professional and accurate and allows flexibility in more complex situations. The customer service team at ACE are always helpful and patient in dealing with any queries that come up.
James Hamblin
Director C & H Fabrics Ltd. 7 Store Group in the South of England.Just thought I would post a comment on the Ace Online system I use for my Curtain and Blind business.
Since using Ace from the early days even before it went onto the internet it has been a life saver, it’s brilliant software even better since I can use it wherever I am in the world and if you need help with anything at all the guys are always there to help – as was the case yesterday – I rang up about a job coming thru that I needed to work out and needed a bit of a refresher on how to do it – Michael sorted it with me in ten minutes. Brilliant System and fantastic Team.
Angela
Acorn Curtains & Blinds - May 2024We were seeking a software solution that would provide our soft furnishing arm of the business with clear, concise work instructions, the ability to calculate fabric requirements with ease and to track order progress.
After a lot of searching online, ACE seemed to be the most suitable product and after a demonstration, it was clear to us the benefit this software would bring our business. The training on onboarding on the system was extremely comprehensive. The software is easy to use and has vastly improved the efficiency of all of our calculations and getting jobs on the system and quoted to our clients.
Any time we have required support, the team have always been on hand and responded very quickly and we have managed to resolve every query we’ve had to date.
I’ve had the pleasure of dealing with both Michael and Jessica on a regular basis and the level of service we have received is second-to-none. I would highly recommend the use of this software for any business in the industry as it’s fantastic.
Fiona
Jam Interiors - May 2024We have been using the new ace online system for a few months now, it is easy to use and looks professional.
Michael, Sarah, and the team have been amazing.
They are always on hand if we have any questions
Highly recommended!
Tracey
Arighi Bianchi - May 2024ACE Curtain Estimator has been truly invaluable to our business.
It has empowered all of our staff to calculate and quote curtain and blind estimations easily and efficiently.
They communicate all the latest additions frequently, keeping us up to date with the latest versions.
Laura
Brookside Carpets & Curtains - May 2024After searching for an off-the-shelf solution for our requirements and not finding anything out there, we approached CCM with a view to creating a bespoke system to fully manage our business. The understanding of their developers is outstanding considering the complexities of our unique business model. They built a web based management system that has revolutionised how we work. The time it used to take to complete many tasks has been halved. The system continues to develop as things change. I wish we'd done this years ago.
Adam Cole
SIS Holdings Ltd, Manchester.We have used CCM ACE for the previous thirty four years, and without their excellent knowledge and fantastic development skills we wouldn't have grown to be where we are today.
They are friendly yet professional which are two qualities that are very hard to find nowadays.